AIX troubleshooting checklist

1. Are you getting an error message about the level of your C Set ++ Runtime Library?

1. Are you getting an error message about the level of your C Set ++ Runtime Library?

   If you are attempting to install Z and I Emulator for Web on AIX and get an error message that says that the Z and I Emulator for Web installation has detected that you do not have the correct level of the C Set ++ Runtime library installed for GSK to function properly, then you may be using an older, unsupported version of the C Set ++ Runtime Library. Take the following steps to find out what version you have and upgrade to a newer version, if necessary:

   1. Refer to AIX requirements in the Planning, Installing, and Configuring Z and I Emulator for Web guide to find out the required versions of the C/C++ Runtime Libraries.
   2. Find out what version of the C Set ++ Runtime Library you are running by issuing the following command: lslpp -l | grep xlC
   3. If you are running an older, unsupported version, take the following steps to update your C Set ++ Runtime Library:
      1. Download xlC.aix50.rte package from the URL in AIX.
      2. Start SMIT.
      3. Select SW Install and Maintenance.
      4. Select SW Install and Update.
      5. SW update with APAR.
   4. Try installing Z and I Emulator for Web again.